My cleanser didn’t come and I received a night cream instead. I have sent emails about this and haven’t received anything back. Not very happy.
I love it. Smooth on hands and has a lovely gentle fragrance.
CONTACT YOUR CUSTOMER SUPPORT TEAM
Email: service@origani.com.au
CUSTOMER SERVICE HOURS
Mondays, Wednesdays and Fridays
9:00AM - 5:00PM AEST
Join The Origani Club and get rewarded while you shop.
You'll get
100 points
for signing up. What are you waiting for?
WELCOME TO THE ORIGANI CLUB
Join our Origani Club to enjoy access to exclusive perks and discounts. You will earn points as you shop and these points can be turned into vouchers to use against your next Origani order or donate to one of our amazing charities.
If that wasn't enough, being part of our Origani Club gives you access to exclusive perks such as free delivery weekends, the opportunity to test new products and you'll always see our best offers first.
Join today or login to your account to start earning points!
SIGN UP FOR AN ACCOUNT
EARN POINTS AS YOU SHOP
SAVE UP AND TURN POINTS INTO VOUCHERS OR DONATE TO CHARITY
We've made earning points simple, you get 1 point for every $1 you spend at Origani (or 2 points per $1 as a VIP!).There are also lots of additional ways to earn as listed below.
Create Account
100 Points
Once you've collected 100 or more points you can start redeeming rewards! Gift vouchers can be redeemed and used against your next Origani order. Or why not give back and donate to one of our amazing charity partners?
Get 10% off
by 1000 Points
New Reward Program Discount
Redeem 1,000 points for 100$
New Reward Program Discount
Redeem 1,500 points for 150$
How do I start earning Origani Points?
Simply create an account or log in to your existing account. You’ll then automatically earn points when you shop online and when you take other actions, such as following us on Facebook.
How many Origani Points do I need to claim a voucher?
Once you reach 100 points you can claim a $5 gift card or make a donation to charity. Simply log in and select "claim rewards" to see if you have any rewards available.
How many Origani Points do I have?
You can check your points balance by signing in to your account. You will receive any pending points 28 days after placing an order.
How do I turn Origani Points into gift cards?
To see the rewards available to you, log in to your account and click "claim rewards". You can then select the reward you would like and copy your unique gift card number. Enter this gift card number at the checkout to redeem your discount.
Do I earn Origani Points if I check out without signing in?
Sorry, we can’t assign points to you if you don’t sign in to a Origani account. It only takes 2 minutes to create an account, and it will mean you can check out faster in future.
Do Origani Points and gift vouchers expire?
As long as you have made a purchase within the last 12 months, your points will remain active. Origani
Points expire after 12 months of inactivity.
Any claimed gift voucher is valid for 12 months from the point that you redeemed the voucher.
Where can I find my gift card?
If you have already claimed your gift card but have not spent it you can find all your previously claimed rewards under the 'Your Vouchers' tab on the Origani Club Page. You must be logged in to your Origani People acount to view your vouchers.
How do I become a VIP?
To be in our VIP tier you need to spend $300+ a year or subscribe to one of our products.
How do I use my Gift Voucher on a subscription order?
Subscription Discounts can be used on existing subscriptions only and can be added within your account under 'manage my subscriptions'. The discount will be applied to your next upcoming subscription order.
Why are my points pending?
Points are pending for 28 days after placing your order. This allows time for refunds or returns.
Have another question?
Please read our terms and conditions or contact our friendly customer care team for help.
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